Whale watching, pristine beaches Exmouth Western Australia

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The Shire of Exmouth is conducting its 2018 Community Perceptions Survey. The survey is part of the Shire's commitment to open and interactive engagement with the community and make informed decisions, as outlined in the Strategic Community Plan: Exmouth 2030,

This survey asks residents and ratepayers to rate the importance of Council services and provide feedback on how these services are being delivered. Results will be used to assess current service requirements and community priorities as well as inform decisions made in the 2019/20 budget cycle.

Click here to complete the 2018 Community Perceptions Survey

Frequently Asked Questions

  1. What is a Community Perceptions Survey?

Community Perceptions Surveys (CPS) are used by local governments around the State to measure the importance of various Council services to local residents and ratepayers and customer satisfaction with how these services are being provided.

  1. Why are we doing it?

The CPS is part of Council’s ongoing commitment to listening to the community and making informed decisions.  It will provide information on which services are important to the community and how we are performing as an organisation.  This feedback will be used in the business planning process to help identify areas of need so resources can be allocated accordingly.

  1. How are we telling people about it?

The Shire is undertaking an extensive community engagement campaign to inform people about the survey.  This includes:

  • From the Shire Presidents Desk newsletter;
  • Postcards dropped in all post boxes;
  • Posters on town notice boards, at the pool and around the Ningaloo Centre;
  • Mall information stalls on 6 December, 2018 (9am-12pm) and 7 December, 2018 (12pm-3pm);
  • Social media posts;
  • Direct mail to community stakeholders asking them to complete the survey and encourage others;

Information is also available at the administration centre including a dedicated ipad to complete the survey.

  1. Who should fill out the survey?

We are asking all residents and ratepayers to have their say by filling out the survey.

  1. When does it need to be completed?

The Survey can be completed any time before 11:45pm Monday, 17 December, 2018.

  1. How do I complete it?

There are two different ways people can complete the survey.

People can go online to https://www.surveymonkey.com/r/ExmouthCPS2018 to complete it, or for those who do not have a computer or internet access, there will be an ipad available in the Shire Administration Office to help them fill it out. A hardcopy can also be provided on request.

  1. What happens to the survey results?

Survey results will be analysed and the findings made available to the community.  This is expected by March next year.  The results will help inform the 2019/20 budget cycle.

  1. What do I get for filling out the survey?

To encourage people to take part, the Shire is offering a number of prizes in the form of vouchers from some of our central traders.  The prizes will be drawn just in time for Christmas on the 20 December, 2018.  Winners will be notified by phone.

  1. Where can I get more information?

If you have any further questions please contact the Shire on 9499 3000.